Flora by Bibaley Hotel respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect the data you provide when visiting our website, making a reservation, or staying at our hotel.
By using this website or our services, you consent to the terms described in this Privacy Policy.
We may collect the following types of information:
A. Personal Information
Full name
Contact details (email address, phone number, mailing address)
Identification details (such as ID/passport number)
Payment information (credit/debit card details, billing address)
Booking preferences or special requests
B. Non-Personal Information
Browser type and device information
IP address and location data
Website usage statistics through cookies or analytics tool
Your information is used for the following purposes:
To process and confirm reservations or payments.
To communicate booking details, confirmations, or special offers.
To improve our website, products, and customer service.
To comply with legal, tax, or regulatory obligations.
To personalize guest experiences and provide tailored services.
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
All payment transactions are encrypted using industry-standard security protocols (SSL/TLS).
However, while we strive to protect your data, no electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
We do not sell or rent your personal data.
Your information may only be shared with:
Authorized hotel staff for reservation or service purposes.
Trusted third-party service providers, such as payment processors or booking platforms, who assist in operating our business.
Law enforcement or regulatory authorities, where required by law.
All third parties are required to protect your data and use it only for the agreed purpose.
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations (e.g., tax and audit requirements).
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality.
You may choose to disable cookies in your browser settings; however, some features of the site may not function properly.
Depending on applicable laws, you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for data processing (where applicable).
Lodge a complaint with the relevant data protection authority.
To exercise these rights, please contact us at [privacy@florabybibaley.com
].
Our website may contain links to third-party websites.
Please note that we are not responsible for the privacy practices or content of such websites. We encourage users to review the privacy policies of any linked sites.
12b Rimi Road, off Ohinoyi Road,
Opposite Kettering Hospital,
Ungwan Rimi GRA, Kaduna
